An excellent local business with first class customer service. I would highly recommend them! Looking forward to wearing my new glasses – so far, so good!
Michael and his staff were fantastic. Their service is efficient, knowledgable and very personal. They really helped me choose great frames and lenses that I am delighted with.
When registering their new Seiko lenses patients are asked to leave their comments about their new spectacles and the service we have provided. Below are a few of the kind comments we have received.
“Faultless service and delivery. These are not my first Seiko lenses and I have no doubts about using them.”
“Outstanding service, all my requirements were listened to and have got exactly what I wanted.”
“A very careful and sensitive Optometrist in whom I have complete faith.”
“Charlton Opticians is a very professionally run opticians, with helpful and friendly staff. I have been going there for many years and have always been satisfied with my spectacles. The Seiko lenses are superb.”
“Staff always find time to listen and attend to you as though you were the only customer in the shop, even though it is clear they are often very busy.”
I want to thank you for the very sympathetic and efficient treatment you gave me over my recent eye injury.
I’m happy to say things are much better now and although a little sore, I can see!
I have been a loyal customer with Mr. Charlton for 30 years and have always had excellent service. I couldn’t recommend the practice more highly.
Very highly recommend the optician and the staff are very friendly. I have been their customer for the last 20 years.
Made to feel very special, nothing too much trouble.
I have been looked after by Mr. Charlton or one of his team for countless years and I am always very pleased with the service I receive.
This patient was canoeing down the River Wye in his new Maui Jim sunglasses….. “The day was bright and sunny and from the start the river environment was vivid and sparkling viewed through my Maui Jim sunglasses. In particular the river became three dimensional ….I could see through the water, the stones and boulders as well as underwater plants and occasional fish. All the colours were sharpened and any glare on the water surface removed so my canoeing experience was enhanced. The high point of my day was a magic moment when an adult otter streamlined under the water …..then a young otter blasted off downstream. Without my Maui Jim sunglasses I would not have seen the otters or even been aware of their presence.”
RE | Customer
I write on behalf of my mother and myself to say a heartfelt thank you for all you have done for my father……..Your patience and kindness was invaluable to him and we know how hard you tried to enable him to retain as much sight as possible for as long as you did. Thank you so much.
JD | Customer
My sincere thanks to all the staff at Charltons for your help when my spectacles were accidentally damaged………an award winning group!
CJ | Customer
We greatly appreciate the excellent care received (over several decades) for our complex eye problems.
MB | Customer